ON AIR
On October 15, Mariscal Sucre International Airport hosted the fourth meeting of the Passenger Experience and Accessibility Committee, an event organized by Quiport to recognize best practices and service excellence across airport operations.
During the event, awards were presented across three key categories: Best Service Employee for Each Company, Collaborative Airport, and Excellence in Service Programs.
Recognition of Service Excellence and Quality
This year, the talent and dedication of the MERA team were highlighted through individual awards honoring key team members:
- Evelyn Morales (Server at Petit Gourmet), recognized for her outstanding service and dedication to guest satisfaction.
- Marco Montero (Multi-Unit Manager), recognized for his leadership and commitment to quality.
Sustained Leadership in Passenger Experience
To top off the recognition, MERA was named the Best Company in Passenger Experience for the third consecutive year.
This award reaffirms MERA’s ongoing commitment to delivering exceptional service standards and creating memorable moments for every traveler passing through the airport.
